The SimplePlaybooks Blog
Top Strategies to Prevent Churn in Your SaaS Business
In this article, we’ll discuss different strategies that can bring down churn. We will also discuss the role of customer engagement, feedback, and pricing strategies that can lower churn for SaaS businesses. Lastly, we will try to cover how leveraging data analytics can predict and prevent churn.
Laurent Lemaire
February 27
Techniques of Churn Prediction in SaaS
Customer churn prediction determines which customers are about to cancel their subscription or quit your product. It helps you understand who might leave and why.
Laurent Lemaire
February 20
Reducing Churn in SaaS Platforms
If you’re a SaaS manager, a big part of your job is meeting customers needs. And this includes reducing churn. With companies spending more and more on acquiring new customers than retaining existing ones, reducing churn becomes one of the top priorities for all SaaS managers.
Laurent Lemaire
February 13
Managing Customer Success Teams
Managing customer success teams isn’t easy. Their job is vital: Keeping your customers happy. That’s difficult enough on its own, but it gets even worse when you have a large and diverse user base. The more users you have, the more complicated their needs will be.
Laurent Lemaire
February 6